This policy explains how Penhalonga Preparatory School ("we", "us", "our") collects and uses personal information through this website. We are committed to protecting the privacy of visitors, families and prospective families.
Information we collect
- Information you give us. When you submit our contact form, we collect the name, email address, phone number, subject and message you provide, so that we can respond to your enquiry.
- Technical information. When you submit the form, we automatically record your IP address. We use it solely to protect the form against spam and abuse (for example, to limit repeated submissions and to run automated bot checks). We do not use it to build a profile of you. The IP address is retained only briefly and is then automatically deleted.
How we use your information
We use the information you provide to respond to your enquiry and to communicate with you about it. We use technical information only to keep the website and form secure.
Legal basis
Where data-protection law applies, we process contact-form information to respond to your request and on the basis of our legitimate interest in keeping our website secure and free from abuse.
Sharing your information
We do not sell your information. We use trusted service providers to operate this website and protect the contact form (including Cloudflare's bot-protection service, which processes your IP address to verify that submissions are genuine). These providers act on our instructions.
Retention
We keep contact-form submissions for as long as needed to handle and follow up on your enquiry. The IP address recorded with a submission is automatically deleted within 24 hours.
Your rights
Subject to applicable law, you may ask us to access, correct or delete the personal information we hold about you. To make a request, please contact us using the details on our Contact page.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact us
If you have any questions about this policy or how we handle your information, please reach out via our Contact page.